Privacy Policy Overview

Data Privacy Assurance

Privacy Policy

Last Updated: 1/1/2025

At ghoAi (“we”, “us”, or “our”), your privacy is a top priority. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website (https://www.ghoai.com) and use our AI solutions, consulting services, and related digital products (collectively, the “Services”). By using our website or Services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect and process the following types of information:

• Personal Information:
  When you contact us, sign up for our services, or fill out forms on our website, we may collect your name, email address, phone number, company name, job title, and any other information you choose to provide.

• Usage Data:
  We automatically collect information about your interaction with our website. This may include your IP address, browser type, device information, pages visited, and the dates/times of your visits. We use cookies and similar technologies to gather this information.

• Communication Data:
  If you communicate with us via email or through our website’s contact forms, we may retain the content of your communications, along with any attached files, to respond to your inquiry and improve our Services.

• Payment Information:
  For transactions related to our services, payment information (such as credit card details) is collected and processed by our secure payment provider. We do not store your full payment details on our servers.

2. How We Use Your Information

We use your information for purposes including, but not limited to:

• Providing and Improving Services:
  To deliver the Services you request, manage customer accounts, and enhance your experience on our website.

• Communication:
  To send you updates about your account, important notices about changes to our Services or policies, and marketing communications (if you have opted in).

• Analytics and Research:
  To analyze usage data, improve our website functionality, and better understand our audience. This helps us tailor our AI solutions and improve overall service quality.

• Security and Legal Obligations:
  To protect our rights, ensure security, detect fraud, and comply with legal obligations.

3. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your browsing experience and gather usage data. You can manage your cookie preferences through your browser settings. Please note that disabling cookies may impact your experience on our website.

4. How We Share Your Information

We do not sell your personal information. We may share your information with:

• Service Providers:
  Third-party vendors and partners who assist us in operating our website, processing payments, providing customer support, or performing analytics. These providers are contractually obligated to protect your information and use it only for the purposes we specify.

• Legal Requirements:
  If required by law or to protect our rights, we may disclose your information to law enforcement agencies, regulatory authorities, or other entities.

• Business Transfers:
  In connection with any merger, sale, or reorganization of our business, your information may be transferred as part of the transaction. We will notify you if your information is transferred and becomes subject to a different privacy policy.

5. Data Security

We implement reasonable technical and organizational measures designed to secure your personal information against accidental loss, unauthorized access, alteration, or disclosure. However, no security measures are perfect or impenetrable, so we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When your information is no longer needed, we will securely delete or anonymize it.

7. Your Rights

Depending on your location, you may have rights regarding your personal information, including:

• The right to access, update, or correct your personal information.

• The right to request deletion or restrict processing of your data.

• The right to object to certain processing activities.

• The right to data portability.

To exercise these rights, please contact us using the information provided below. We will respond in accordance with applicable law.

8. International Data Transfers

Our Services may involve the transfer of your information to countries outside your home jurisdiction. We take steps to ensure that such transfers are secure and comply with applicable data protection laws.

9. Children’s Privacy

Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a child under 13, please contact us to have it removed.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of any material changes by posting the updated policy on our website and updating the “Last Updated” date. We encourage you to review this Privacy Policy periodically to stay informed about our practices.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

ghoAi
Email: support@ghoai.com
Phone: 973-327-7060
Address: ghoAi, Mount Olive Township, NJ 07840